You may be wondering...


How does it work?
We currently deliver to anywhere on the Island of St Marys. Deliveries are made 7 days a week and as long as you have informed us of your arrival time we aim to have it at your holiday accommodation by the time you are able to check in! Please note that all orders must be placed at least 4 days prior to your arrival.


What are the delivery options?
We currently only deliver to addresses on St Marys. However, if you are staying on an off island and require a food box please let us know, as in certain circumstances we may be able to make arrangements for you.

Do you re-use the boxes?
Yes! We will unpack your food box and put it away in your accommodation's fridge and freezer. We then take the boxes back with us to reuse for our next customers. 

Do you make substitutions?

We will make every effort to ensure that your box contains all of the products listed, however living on a small Island means that occasionally we may need to use alternative suppliers

Does everything arrived chilled?

We aim for the freshest produce possible, however due to our location some of our meat products may have been freshly frozen to allow for delivery to the Islands. These products will always be clearly labelled with use by dates.  

What happens if we are not there when you deliver?
Don't worry! We have made arrangements with the majority of accommodation providers on St Marys to let us in and deliver your food box. 

Is there a minimum order amount?

Yes, we require a minimum spend of £30 on all orders

How do we order and pay?
You can order online via our shop and pay with a credit or debit card.

 

What if we need to cancel our order?

You may cancel your order up to 7 days before your arrival date for a full refund. Orders cancelled within 7 days of arrival cannot be refunded. 

What if we have special dietary requirements?

No problem! We are more than happy to cater for any dietary requirements that you or your group may have. Just leave us a note in the comments section when you check out or contact us and we will do our best to help!

©2018 by Scilly Food Boxes

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