You may be wondering...


How does it work?
We currently deliver to anywhere on the Island of St Marys. Deliveries are made Monday- Saturday, usually between 2.30pm and 4.30pm. Please note that all orders must be placed at least 7 days prior to your arrival.


What are the delivery options?
Delivery to any address on St Marys is free of charge. We can deliver to the off island quays, however a charge of £7.50 will apply. Please contact us to arrange this.

 

Why wont the website accept my holiday address?

When placing your order online please type 'Isles of Scilly' in the delivery address box then the name of your holiday accommodation in the delivery instructions box.

Do you make substitutions?

We will make every effort to ensure that your box contains all of the products listed, however living on a small Island means that occasionally we may need to use alternative suppliers.

What happens if we are not there when you deliver?
We will aim to deliver your order between 2.30pm and 4.30pm on the day you have specified. We have made arrangements with the majority of accommodation providers on St Marys to let us in and deliver your food box if you have not yet checked into the property. 

Is there a minimum order amount?

Yes, we require a minimum spend of £30 on all orders

How do we order and pay?
You can order online via our shop and pay with a credit or debit card.

 

What if we need to cancel our order?

We are happy to offer a full refund should your plans change for any reason. Please give us as much notice as possible. 

Can I amend my order?

Yes of course! Please just let us know if you need to add anything to your order or require a different delivery date. It would be helpful if we could have as much notice as possible if you wish to make changes. 

What if we have special dietary requirements?

No problem! We are more than happy to cater for any dietary requirements that you or your group may have. Just leave us a note in the comments section when you check out or contact us and we will do our best to help!

©2018 by Scilly Food Boxes

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